大阪日航酒店-住客评论

Guest（Family） 2026-02-01
booked this hotel because i saw there is a separate shower and room is relatively bigger than the one we stayed in our past few trips. it is also located in the city centre, connected to shinsaibashi station via exit 8. very convenient! staffs were all super friendly and helpful. there is also an airport transfer service from the hotel to kansai airport t1 & t2 which is so convenient, we didn’t have to worry about taking the train and having to lug our luggages around. will definitely be back :)
Guest（情侣） 2026-02-01
作为一个经常去大阪嘅旅人，我会咁样评价呢间老牌酒店： 1. 交通同位置：100分嘅便利无缝对接：最爽系酒店地库直通地铁心斋桥站 8 号出口。落雨或者拎住大包小包，完全唔使惊。行街圣地：对面就系大丸百货同心斋桥商店街，行 10 分钟左右就到道顿堀。我试过买完一轮直接返房放低袋，再落去继续战斗，效率极高。机场巴士：酒店门口就有直达关西机场嘅利木津巴士，对于回程行李重到爆炸嘅人嚟讲，简直系救命恩人。 2. 房内空间：日本标准嚟讲「算系咁」宽敞度：喺心斋桥呢种寸金尺土嘅地方，日航嘅房比一般商务酒店大。我住过嘅房可以平开两个 28 寸大行李箱，唔使跳嚟跳去。景观：建议拣高层面向御堂筋嘅房，夜晚睇住条大街嘅灯饰同人流，嗰种「我喺大阪心脏」嘅感觉好强。 3. 设施与服务：老牌酒店嘅底蕴服务：服务员非常有礼貌，而且好多前台会讲英文甚至中文，沟通完全无问题。缺点 (现实面)：酒店毕竟有啲历史，装修同设备明显睇得出「岁月痕迹」。WiFi 有时会慢到令人怀疑人生，同埋冷暖气系中央控制，换季时房内温度可能唔系咁好调校。
Guest（Family） 2026-02-01
Great location with food and shopping mall on both side American village is.just step away.
酒店回复：
Thank you very much for staying with us and for sharing your feedback.We’re glad to hear that you enjoyed our great location surrounded by restaurants, shopping malls, and the nearby American Village.Your comments mean a lot to us. We look forward to welcoming you back on your next visit to Osaka! Hotel Nikko Osaka
Guest（Solo traveler） 2026-02-01
Perfect location, good amenities, and very friendly, helpful lobby team (assisting guests). The only downside was that the AC didn’t work properly on the first night, so the room was a bit cold. It was fixed the next day after I reported it. Another minor issue was some noisy neighbors (adults and kids) from early morning until late at night. Overall though, it was a good stay.
酒店回复：
Thank you very much for staying with us and for taking the time to share such a detailed review.We’re delighted to hear that you enjoyed our convenient location, amenities, and especially the friendliness and helpfulness of our lobby team — your kind words will be shared with them.We sincerely apologize for the issue with the air conditioning on your first night and the noise from neighboring rooms. We are glad our team could promptly fix the AC issue after you reported it, and we’ll continue working to ensure all our guests can rest comfortably.We truly appreciate your understanding and kind feedback, and we look forward to welcoming you back for an even more pleasant stay on your next visit to Osaka. Hotel Nikko Osaka
Guest（Family） 2026-02-01
酒店虽然不是很新，但衞生和服务都很好。信价比高，位置好。地铁和大巴都很方便，下次还会选择。
酒店回复：
非常感谢您选择入住本酒店，并给予如此积极的评价。很高兴得知您对酒店的衞生、服务以及地理位置感到满意，也感谢您对酒店性价比的认可。您的肯定是我们不断进步的动力。期待您的再次光临。 Hotel Nikko Osaka
Guest（与好友旅游） 2026-01-01
1??位置，心斋桥大丸百货后面，太太太方便啦！适合购物一波直接放回酒店，再继续买买买！酒店直通地铁，基本到机场很丝滑，拿着大行李箱也不用怕。酒店有去机场的大巴，但时间很少。 2??环境，在日本比较大的空间了！虽然有点老旧，但维护的也很好。推荐～
Guest（Traveling with friends） 2026-01-01
The location is excellent — directly connected to Shinsaibashi subway station, opposite Parco and Daimaru, with Amerikamura just behind the hotel. Very convenient for shopping and getting around. Service was good and housekeeping was reliable. Although the hotel is older, the room was well maintained and clean, which is expected in Japan. I would stay here again mainly for the location. One small thing to note is the check-in policy, which is strictly at 3pm. When I arrived earlier (around 1pm), I was stopped before I reach the reception counter, and asked to leave my luggage first and come back later, which was a bit unexpected, but understandable given hotel policies. I did go back at 3pm and there was already a long check in queue
酒店回复：
Thank you very much for staying with us and for sharing such a detailed review.We are delighted to hear that you enjoyed our excellent location with direct access to Shinsaibashi Station, as well as the convenience of shopping areas such as Parco, Daimaru, and Amerikamura nearby.We truly appreciate your positive comments regarding our service, cleanliness, and housekeeping.We also appreciate your understanding regarding our check-in policy at 3:00 p.m., and we apologize for any inconvenience caused by the wait before check-in time. Your feedback is very helpful and will be shared with our team to improve guest experience.We are glad to know that you would consider staying with us again, mainly for our location, and we look forward to welcoming you back on your next visit to Osaka. Hotel Nikko Osaka
Guest（Family） 2026-01-01
Great place to stay. Location is very very good! If we could open the window even a bit to let the cool air in, that would be perfect. Other than that, great hotel overall.
酒店回复：
Thank you very much for staying with Hotel Nikko Osaka and for taking the time to share your feedback.We are delighted to know that you enjoyed your stay and appreciated our convenient location. Regarding your comment about the windows, we sincerely apologize for the inconvenience. For the safety of our guests and in accordance with building regulations, the guestroom windows cannot be opened. We appreciate your kind understanding. We are very glad to hear that, overall, you had a pleasant stay, and we look forward to welcoming you back to Hotel Nikko Osaka on your next visit to Osaka. Hotel Nikko Osaka
Guest（与好友旅游） 2026-01-01
大阪市中心老牌的五星级酒店，地理位置优越，楼下就是御筋堂线的心斋桥站，步行走到心斋桥和道顿崛只要七八分钟，酒店对面就是Parco 和大丸百货。对于买买买逛逛逛以及吃吃喝喝的游客来説，实在是太便捷了。
酒店回复：
非常感谢您选择入住大阪日航酒店，并抽出宝贵时间分享如此详细又温馨的入住体验。得知您对酒店的地理位置以及周边交通、购物环境感到满意，我们深感欣慰。酒店附近确实汇集了购物与美食的便利条件，能为您的大阪之旅增添乐趣，是我们的荣幸。真诚期待您不久的将来再次光临，我们将以更加周到的服务，让您再次度过愉快舒适的时光。 Hotel Nikko Osaka
Guest（情侣） 2026-01-01
日航作为老牌酒店就决定了下限肯定不低从御堂筋线的心斋桥站8号口出来直接就能到酒店电梯走地下通道就可以去大丸百货和parco 属于大阪中心区最便利的位置了去道顿堀橙子街难波等着名街区走路都是10分钟左右去梅田也就是三站地铁爽逛爽吃酒店前台有一位会説中文的女经理很热情房间很大展开两个大行李箱毫无压力下次来大阪还住
酒店回复：
非常感谢您选择入住本酒店，并与我们分享如此详细而温馨的住宿体验。得知您对酒店的地理位置、客房空间以及员工服务都感到满意，我们感到十分欣慰。您的赞美是对我们全体员工最大的鼓励。我们将继续努力，为每一位宾客提供更舒适便捷的入住体验。期待您下次再次光临大阪时，依然选择入住大阪日航酒店。Hotel Nikko Osaka

大阪日航酒店

客户评价 由实住客人提供的真实点评

Guest（Family） 2026-02-01

Guest（情侣） 2026-02-01

Guest（Family） 2026-02-01

Guest（Solo traveler） 2026-02-01

Guest（Family） 2026-02-01

Guest（与好友旅游） 2026-01-01

Guest（Traveling with friends） 2026-01-01

Guest（Family） 2026-01-01

Guest（与好友旅游） 2026-01-01

Guest（情侣） 2026-01-01

客户评价由实住客人提供的真实点评